Effective Monday, June 1, we are partially opening the lobbies at all of our CSE branches.  However, given the need for continued precautions during this pandemic, we will have several limitations:

• Lobbies are for cash transactions only.  All other transactions should continue to be processed through the drop boxes and mail.
• Only a few members will be allowed in the lobby at a given time.
• Members will wait outside the lobby door until called in by a credit union representative.
• All members and employees will be required to wear masks.
• All members will be asked to briefly lower their masks for the teller in order to be identified.
• Members should bank solo.  Only one person per household allowed.
• Members should bring their own pens.
• All members and employees will be expected to follow social distancing measures.

We will also be frequently disinfecting our lobby areas and will have hand sanitizer available for our members. 

For the protection of our employees and members, we do ask that you only visit the lobbies if it’s necessary.  Whenever possible, we ask that you continue to do your banking through our various self-service options listed below:

• Branch Drop Boxes
• USPS Mail
• Member Services and Branch Phone Inquiries
• ATMs and VISA Debit Card
• Shared Branches (where available)
• Electronic Banking, including online banking, Bill Pay, A2A transfers, mobile banking and eStatements
• Telephone Teller
• Hartford Drive-Thru
  • Hours are Monday-Friday- 8:00 A.M. - 4:00 P.M.
  • State Payday Thursdays - 8:00 A.M. - 5:00 P.M.

We thank you for your patience and cooperation during this difficult time.

If your mailbox is filling up with bills, it might be time to consider a debt consolidation loan.  We will work with you to pay off those high-interest credit cards or other high-rate debt that has accumulated.

• Loans up to $15,000
• 7.99% APR* fixed rate
• One bill to pay each month

To apply, download an application form and mail to any of our branches.  Completed applications may also be returned to a drop box at any of our branches.  

Deadline to apply is September 1, 2020.  

*Annual Percentage Rate. Not available to pay off CSE loans, including CSE VISA cards. Total CSE unsecured debt limit (excluding CSE VISA) not to exceed $15,000. Rate may change without notice. Terms up to 5 years are available.  

We are committed to supporting our members affected by COVID-19.  We’re here to provide you with as much help as we can to help you navigate through these difficult times.*

Skip-A-Pay
If you are experiencing hardship due to COVID-19, you may be able skip up to three months of payment on any of our loans. There will be no penalties, no late fees and no negative effect on your credit. However, interest will continue to accrue and when you make your next payment, more of the payment will be applied to your interest. Call us at 860-522-3206 for more information or to sign up for Skip-A-Pay. 

Increase of Funds Availability
When you deposit a check, the funds that become available by the next business day will increase from $200 to $500.

Immediate Availability on Most Electronic (ACH) Deposited Funds
When deposits come in electronically to your account, they often come with a hold.  Effective immediately, we will make most funds immediately available. This includes State Payroll, Payroll Deduction, Social Security, etc.

No Early Withdrawal Fee on Certificates of Deposit (CDs)
We understand you might need access to your savings, so we are waiving penalties for early withdrawals on all certificates.

Late Payment Fees on Credit Cards Waived
We are removing the $10 late payment fee for VISA credit cards.

*These temporary emergency offers may be revoked at any time with or without notice.