Over the last few months, there has been a drastic increase in mail theft and check washing in Connecticut.  Thieves steal checks from mailboxes, wash the checks in chemicals that remove the ink, and then change the payee’s name and often the dollar amount.  Some checks are stolen from individual mailboxes but many are stolen from the US Postal Service blue collection boxes.

As we are seeing check fraud on a daily basis, we highly recommend that you take advantage of CSE’s services to reduce the chances of becoming a victim of check fraud.  These services are both FREE.

• Bill Pay – Send a check from our Bill Pay service through online banking or your myCSE mobile app.  If you pay electronically or send a paper check through Bill Pay, you don’t have to worry about having your checks stolen from a mailbox.  In addition, Bill Pay is safer than sending traditional checks because Bill Pay checks are more tamper resistant.  Click here for more information on Bill Pay.
• Mobile Deposit – Instead of mailing your checks to deposit into your account at CSE Credit Union, deposit them electronically into your account using Mobile Deposit through your myCSE app!  Click here for more information on Mobile Deposit.

CSE Credit Union staff are also actively reviewing checks for fraud.  If we are suspicious that one of your checks may have been altered, we will immediately try to reach you by phone.  However, we can't call you if we do not have an active phone number for you in our system.  Please ensure your phone number is up-to-date by sending us a message through online banking or by sending us a signed letter with your phone number.  You can also visit any of our branches to change your phone number or complete this form.  Unfortunately, phone number change requests cannot be accepted over the phone for security purposes.  

For more information on mail fraud, visit the United State Postal Inspection Service website.

The 2022 Annual Meeting will be held on Friday, January 21 at 6:30 p.m. The meeting will be held virtually again this year due to COVID. Members will be able to join the meeting by calling in. Registration is required to join the meeting. To receive the call-in information, call Member Services at 860-522-5388 or send an e-mail to AnnualMeeting@CSECreditUnion.com.  Registration will close at 1:00 p.m. on January 21.   

Our myCSE mobile app just got even better!  We are pleased to introduce Mobile Deposit.  Mobile Deposit allows you deposit a check by taking a photo of it with your smartphone or tablet.  This convenient service simplifies deposits and saves time by eliminating a trip to the branch.  It's easy, fast and best of all- it's FREE!

Mobile Deposit has certain endorsement requirements and other restrictions.  All checks must be endorsed as follows:

• Your signature
• For Mobile Deposit Only at CSE Credit Union
• Your CSE Account Number

Click here for more details including how to enroll.