We thank you for your patience and understanding during this difficult time. We appreciate how many members have taken advantage of all of our self-service options to conduct their banking. As we continue to service you over the phone, through the mail and through the Hartford drive-thru, we’re working behind the scenes to prepare the credit union to partially reopen in the future. We’re installing sneeze guards, partitions, and social distancing floor markers in all lobbies. We’re also in the process of acquiring hand sanitizer and disinfectant to ensure we can keep our employees and members safe.
Due to many required supplies being on backorder, we aren’t quite ready to reopen this week. When we do reopen, we’ll be limiting the number of members allowed in the lobbies at one time. We’ll also require the following:
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All members and employees wear masks in the credit union.
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All members and employees practice social distancing.
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Teller transactions will be limited to cash transactions only. Drop-boxes should be used for all other transactions.
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All members should bring their own pens.
As soon as we know the date we can reopen, we will post it on our website and through an E-Alert. Different branches may reopen on different dates.
Until then, we thank you for your continued patience. If you haven’t already done so, we encourage you to sign up for our VISA Debit card, online banking, mobile banking and our other self-service products so that you can continue to bank in a safe manner. Our Hartford drive-thru will also remain open from 8:00 A.M. - 5:00 P.M. until further notice.
If your mailbox is filling up with bills, it might be time to consider a debt consolidation loan. We will work with you to pay off those high-interest credit cards or other high-rate debt that has accumulated.
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Loans up to $15,000
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7.99% APR* fixed rate
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One bill to pay each month
To apply, download an application form and mail to any of our branches. Completed applications may also be returned to a drop box at any of our branches.
Deadline to apply is September 1, 2020.
We are committed to supporting our members affected by COVID-19. We’re here to provide you with as much help as we can to help you navigate through these difficult times.*
Skip-A-Pay
If you are experiencing hardship due to COVID-19, you may be able skip up to three months of payment on any of our loans. There will be no penalties, no late fees and no negative effect on your credit. However, interest will continue to accrue and when you make your next payment, more of the payment will be applied to your interest. Call us at 860-522-3206 for more information or to sign up for Skip-A-Pay.
Increase of Funds Availability
When you deposit a check, the funds that become available by the next business day will increase from $200 to $500.
Immediate Availability on Most Electronic (ACH) Deposited Funds
When deposits come in electronically to your account, they often come with a hold. Effective immediately, we will make most funds immediately available. This includes State Payroll, Payroll Deduction, Social Security, etc.
No Early Withdrawal Fee on Certificates of Deposit (CDs)
We understand you might need access to your savings, so we are waiving penalties for early withdrawals on all certificates.
Late Payment Fees on Credit Cards Waived
We are removing the $10 late payment fee for VISA credit cards.