• The name of your credit union: Connecticut State Employees Credit Union
• Your Account Number - if unsure please verify before you go
• A current, unexpired, VALID government-issued picture identification with signature*
  • State-issued driver's license or identification card (temporary extensions are not accepted)
  • U.S. Passport
  • City, State, County or Federal ID card or badge (may require additional form of identification)
  • U.S. Armed Forces Identification Card or the new Smart Identification card without signature
  • Resident Alien Card issued by the INS

Have these items ready to present to the teller. All transactions require identification. The participating credit union will ask because the CO-OP Shared Branch network cares about protecting your identity and account information.

If you have questions regarding your account or transactions that were performed through the CO-OP Shared Branch network, please contact CSE Credit Union directly.

*Some foreign identifications may be accepted based on CO-OP Share Branch policies.

Total withdrawals, cash and checks, cannot exceed $10,000 per day. However, some CO-OP Shared Branch locations may limit cash withdrawals to $500 per day.

The funds you deposit at the CO-OP Shared Branch locations may not be available for immediate withdrawal from your credit union account. In addition, holds placed at a CO-OP Shared Branch location may be extended by CSE Credit Union if the availability of the funds cannot be verified. 

The CO-OP Shared Branch location CANNOT accept a stop payment request on your checking account. You must contact CSE Credit Union.

If you need to place a stop payment on a check you obtained from the CO-OP Shared Branch location, such as a cashier's check, money order or official check, you must contact the CO-OP Shared Branch location where you obtained the check. There will be a waiting period not to exceed 90 days before funds can be released. You may be required to complete an indemnity agreement. Fees may apply.

CSE Fee Schedule

Your first five shared branch transactions a month are free. You will be charged $1.50 for each transaction after five. Helpful Hint: Use your myCSE mobile app, online banking, or CSE Telephone Teller to do account-to-account transfers to avoid transaction charges.

CO-OP Shared Branch Fee Schedule

Fees are assessed for specific transactions performed and services obtained at a CO-OP Shared Branch location.

Cash Deposits
 

Check Deposits

• Payroll Check - If you deposit a payroll check, make sure you have your payroll check stub with you to verify your deposit.
• All checks must be U.S. dollars and payable through the U.S. Federal Reserve Bank.
• You must properly endorse all checks presented for deposit.

The CO-OP Shared Branch location reserves the right to refuse acceptance of any item presented for deposit or payment.

Tax Refund Checks: For jointly filed income tax refund checks made payable to two parties where only one party is the the owner of the account, both must be present, both must endorse the check and both must have proper, valid identification.

Withdrawals

Total withdrawals, cash and checks, cannot exceed $10,000 per day.

Cash withdrawals may be limited to $500 per day regardless of our policy.

Loan Payments and Loan Advances

Loan Payments can be made by cash or check, however, there may be restrictions placed on your loan account by Connecticut State Employees Credit Union for access through the CO-OP Shared Branch network. VISA loan payments cannot be paid through CO-OP.

Loan Advances can be made by cash or check, however, the cash limit may be set at $500 per day or by your Line of Credit limit set by your credit union, whichever is less.

VISA and/or MasterCard Cash Advances

You can request a cash advance on your VISA account if the service is available. Please have your VISA plastic card with you when you visit the CO-OP Shared Branch location. The card company(s) the location supports will be posted on the door.

No. In order to prevent minors from accessing their accounts, the credit union must restrict all transactions on minor accounts at CO-OP Shared Branch locations.

Transfers Between Sub-Accounts

Transfers can be processed within your own credit union account.

Transfers into different accounts are allowed as long as you are an owner. The transfers will be handled as a deposit/payment or as a withdrawal/loan advance. We encourage you to transfer your funds using your myCSE app, online banking, or Telephone Teller to avoid any potential charges at a CO-OP shared branch.

Statement Prints

Referred to as transaction history. The last ten transactions will be printed including your balance. This service may not be available at all locations.

Fax Services and Photocopies

These services are available at most CO-OP Shared Branch locations. Fees may apply.

Money Orders

This service may not be available at all CO-OP Shared Branch locations. Please call first before visiting the location. Fees may apply.

Traveler's Checks

This service may not be available at all CO-OP Shared Branch locations, please call first before visiting the location. Fees may apply.

Notary Services

This service may not be available at all CO-OP Shared Branch locations, please call first before visiting the location. Fees may apply.