Beware of Scammers Impersonating Credit Union Employees
Imposter scams occur when a person impersonates a trusted organization or person (e.g. a credit union representative) in order to trick you into giving them money or personal information. They may claim to be from our fraud department and often create a sense of urgency to pressure you into making hasty decisions regarding your account. Be aware of the following:
- The credit union will never call or text you to ask for your online banking credentials, your debit/credit card number and expiration date, or other personal identifying information.
- The credit union will never ask you to purchase gift cards or to transfer money through your debit/credit card, through wire transfers, through Zelle, or through any other service. If you complete these transactions, you will most likely not be able to recover the funds.
- Scammers are often able to spoof the caller ID to appear as if they are calling from the credit union. To be safe, hang up the call and contact the credit union directly at a phone number published on the Contact Us page of our website.