Update About Our Lobbies and COVID-19

At CSE Credit Union, the safety and security of our employees and our members is our top priority.  Schools and businesses are shutting down and we’re now seeing many financial institutions closing their lobbies.  In order to best protect our employees and members, please be aware of the following changes:

1. The Hartford drive-thru will remain open with expanded hours:  8:00 A.M. – 5:00 P.M., Monday-Friday.

2. Our phone lines will remain open between 8:30 A.M. and 4:30 P.M., Monday-Friday.

  • Hartford:  860-522-5388
  • Storrs:  860-429-9306
  • New Haven: 203-397-2949
  • Norwich: 860-889-7378
  • Southbury: 203-267-7610
  • Middletown: 860-347-0479
  • Newington: 860-667-7668

CSE offers several resources for self-service banking, which include the following:

• CSe-Banking – Our online banking system allows you to check balances, view transactions, make transfers, and pay bills.  If you haven’t enrolled yet, it’s easy to do.  Enroll now

• myCSE mobile app - We are pleased to announce that we now have mobile app called myCSE.  You can download it to your phone and/or tablet.  Click here for details.

• Telephone Teller – Call our automated telephone teller service at 860-249-0197 (from within the Hartford area) or 1-800-458-1319.  You can check balances, transfer funds, verify cleared share drafts, make loan payments and even send withdrawal checks to your home. Apply by mail today

Call Member Services or any of our branch locations. Over the phone, you can ask for balances, request checks be sent to your home, initiate wire transfers, and do transfers to other CSE accounts.  We can also assist with enrolling in CSe-Banking and our other services. 

• Use your VISA Credit Card or VISA Debit Card to make purchases and get cash from either retailers or an ATM. There are over 30,000 surcharge-free ATMs in the United States, including many 7-Elevens.

• Send your checks for deposit by mail.  You don’t need to deposit your checks in person.  Send your endorsed checks in the mail to us at CSE Credit Union, 84 Wadsworth St, Hartford, CT 06106.

• Use our drop boxes to deposit your endorsed checks (no cash, please).  We will have drop boxes available at all of our locations over the next coming days.

• Call the Loan Department in Hartford at 860-522-7147 or any of our branch locations with questions about your loan.  You can apply for a new loan by mail. Click here for an application form.

We encourage you to sign up for E-Alerts to receive up-to-date emails about our business operations.

As we continue to closely monitor the situation, we will evaluate additional measures we can take to support our employees and members. For more information about COVID-19, call 2-1-1.

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