Our Branch Network Has Grown to 5,000

CO-OP Shared BranchYou can access your CSE Credit Union account at more than 5,000 branch locations around the nation. And there are 43 locations in Connecticut, some with early hours, some with late hours and some with Saturday hours.

We know how important it is for you to be able to take care of your financial business when you want, even if one of our own branches isn’t nearby or open for business. That’s why CSE Credit Union is part of “shared branching” - through our partnership with other credit unions, you can conduct transactions in participants’ branches just as if you were in a CSE Credit Union branch.

A variety of services are available:

  • Deposits and withdrawals.
  • Transfers between accounts.
  • Account/loan Inquiries.
  • Loan payments.
  • Money orders/gift cards.
  • Statement prints.
  • Extended hours of access.
  • And more.

Your first five shared branch transactions a month are free. You will be charged $1.50 for each transaction after five. All participating credit unions display the CO-OP Shared Branch logo. You can find a nearby branch several ways:

  • Call 800-919-2872.
  • Visit co-opsharedbranch.org to search or download locations to your GPS device.
  • Look for the CO-OP Shared Branch logo.

When you visit a CO-OP Shared Branch, just make sure you bring your account number and photo identification. You will be asked to supply the full credit union name, Connecticut State Employees Credit Union.

Shared branching is ideal for members who travel on business or pleasure, have children away at college, or relocate out of state. For any situation, it is easy and convenient.

Frequently Asked Questions

How do I access my account?

Requirements for Account Access

You need three things when you visit a CO-OP Shared Branch location:

  • The name of your credit union: Connecticut State Employees Credit Union
  • Your Account Number - if unsure please verify before you go
  • A current, unexpired, VALID Government-issued picture identification with signature
    • State-issued driver's license or identification card (temporary extensions are not accepted)
    • U.S. Passport
    • City, State, County or Federal ID card or badge (may require additional form of identification)
    • U.S. Armed Forces Identification Card or the new Smart Identification card without signature
    • Resident Alien Card issued by the INS

Have these items ready to present to the teller. All transactions require identification. The participating credit union will ask because the CO-OP Shared Branch network cares about protecting your identity and account information.

If you have questions regarding your account or transactions that were performed through the CO-OP Shared Branch network, please contact CSE Credit Union directly.

*Some foreign identifications may be accepted based on CO-OP Share Branch policies.

Are there any limits on cash withdrawals?

Cash Withdrawal Limits
Total withdrawals, cash and checks, cannot exceed $10,000 per day. However, CO-OP Shared Branch may limit cash withdrawals to $500 per day.

How are holds and deposited funds handled?

Holds and Deposited Funds
The funds you deposit at the CO-OP Shared Branch locations may not be available for immediate withdrawal from your credit union account. In addition, holds placed at a CO-OP Shared Branch location may be extended by CSE Credit Union if the availability of the funds cannot be verified. Refer to CSE's Funds Availability Policy for more information.  

Can I place stop payments?

Stop Payments
The CO-OP Shared Branch location CANNOT accept a stop payment request on your checking account. You must contact CSE Credit Union.

If you need to place a stop payment on a check you obtained from the CO-OP Shared Branch location, such as a cashier's check, money order or official check, you must contact the CO-OP Shared Branch location where you obtained the check. There will be a waiting period not to exceed 90 days before funds can be released. You may be required to complete an indemnity agreement. Fees may apply.

Are there any fees?

CSE Fee Schedule
Your first five shared branch transactions a month are free. You will be charged $1.50 for each transaction after five. Helpful Hint: Use your CSE Telephone Teller to do account-to-account transfers to avoid transaction charges.

CO-OP Shared Branch Fee Schedule
Fees are assessed for specific transactions performed and services obtained at a CO-OP Shared Branch location.

Withdrawals
Check withdrawals - depending on location $2.00 - $5.00
Deposits
Rolled Coins (deposit or purchase)
Coin machines may charge a percentage of total deposit.
$.25 per roll
Check Deposits FREE
Check Deposits - Eleven or more checks $.17 per check
Other Services
FAX Request (first page) $3.00
FAX Request (each additional page) $1.00
Money Orders (if available) $3.00
Traveler's Checks (if available) 1% of face value
Traveler's Checks - Dual Signature 1.5% of face value
Photocopies (if available) $.50
Indemnification Agreement $25.00
Notary (if available) - Notary Public's posted fee as allowed by outlet owner's state law
Research of Items - You must contact Connecticut State Employees Credit Union for researching your transactions conducted at the CU Service Centers® locations.
Free Member Services (If available)
Statement Prints
VISA and/or MASTERCARD Cash Advances*
(* May include a fee from card issuer)

What services are available?

Cash Deposits
Check Deposits

  • Payroll Check - If you deposit a payroll check, make sure you have your payroll check stub with you to verify your deposit.
  • All checks must be U.S. dollars and payable through the U.S. Federal Reserve Bank.
  • You must properly endorse all checks presented for deposit.

The CO-OP Shared Branch location reserves the right to refuse acceptance of any item presented for deposit or payment.

Tax Refund Checks: For jointly filed income tax refund checks made payable to two parties where only one party is the the owner of the account, both must be present, both must endorse the check and both must have proper, valid identification.

Withdrawals

  • Total withdrawals, cash and checks, cannot exceed $10,000 per day.
  • Cash withdrawals may be limited to $500 per day regardless of our policy.

Loan Payments and Loan Advances

  • Loan Payments can be made by cash or check, however, there may be restrictions placed on your loan account by Connecticut State Employees Credit Union for access through the CO-OP Shared Branch network.
  • Loan Advances can be made by cash or check, however, the cash limit may be set at $500 per day or by your Line of Credit limit set by your credit union, whichever is less.

VISA and/or MasterCard Cash Advances
You can request a cash advance on your VISA account if the service is available. Please have your VISA plastic card with you when you visit the CO-OP Shared Branch location. The card company(s) the location supports will be posted on the door.

Can I transact on a minor account?

No. In order to prevent minors from accessing their accounts, the credit union must restrict all transactions on minor accounts at CO-OP Shared Branch locations.

Additional Services Available at Most Locations

Transfers Between Sub-Accounts

  • Transfers can be processed within your own credit union account.
  • Transfers into different accounts are allowed as long as you are an owner. The transfers will be handled as a deposit/payment or as a withdrawal/loan advance.

Statement Prints
Referred to as transaction history. The last ten transactions will be printed including your balance. This service may not be available at all locations.

Fax Services and Photocopies
These services are available at most CO-OP Shared Branch locations. Fees may apply.

Money Orders
This service may not be available at all CO-OP Shared Branch locations. Please call first before visiting the location. Fees may apply.

Traveler's Checks
This service may not be available at all CO-OP Shared Branch locations, please call first before visiting the location. Fees may apply.

Notary Services
This service may not be available at all CO-OP Shared Branch locations, please call first before visiting the location. Fees may apply.